Arihant Packaging ("we", "our", or "us") operates the website https://www.arihantpackagingindia.com (the "Service"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. We comply with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 of India.

1. Information we collect

When you submit our "Get a Quote" contact form, we collect: your name, company name (optional), phone or WhatsApp number, email (optional), city/state (optional), estimated quantity (optional), and your message. We use this information solely to respond to your inquiry and discuss your packaging requirements.

We may also collect anonymous usage data such as your browser type, device type, pages visited, and approximate location via standard web-analytics tools. This data is aggregated and does not identify you personally.

2. How we use your information

To respond to your inquiry and provide a quote.
To communicate with you about orders, deliveries, and follow-ups.
To improve our website and customer experience.
To comply with applicable Indian tax, accounting, and legal requirements.

We do not sell or rent your personal information to third parties.

3. Sharing

We share your information only with service providers necessary to operate this Service (e.g., transactional email provider, hosting). All providers are bound by confidentiality. We may disclose information if required by a lawful Indian authority.

4. Data retention

We retain inquiry data only as long as needed to fulfil the purpose for which it was submitted or as required by law (typically up to 3 years from last interaction). After that, we delete or anonymise the data.

5. Security

We use reasonable security practices including HTTPS encryption, restricted access to inquiry data, and standard hosting safeguards. No internet transmission is 100% secure; we cannot guarantee absolute security.

6. Your rights

You can ask us to:

Access the personal information we hold about you.
Correct any inaccurate information.
Delete your information (subject to lawful retention requirements).
Opt out of any non-essential communications.

To exercise any of these rights, write to us at info@arihantpackagingindia.com.

7. Cookies

This Service uses only essential cookies required for site functionality and basic analytics. We do not use advertising cookies. You can block cookies through your browser settings.

8. Children

The Service is intended for businesses. We do not knowingly collect data from anyone under 18 years of age.

9. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be highlighted on this page. The "Last updated" date above shows the current version.

10. Contact us

For questions about this Privacy Policy, write to:
Arihant Packaging
217-B, Tetultala More, Badu Road, Madhyamgram, Kolkata, West Bengal, India
Email: info@arihantpackagingindia.com
Phone: +91 79806 20389